Sensibilizacion e integracion de las Nuevas Tecnologias de la informacion a las empreses Granadinas

1. PROJECT PARTNERS

1.1 Main Partner: Instituto Municipal de Formacion y Empleo (IMFE)

Legal Status: I.M.F.E is an administrative Autonomous Local Organisation. Its aims are the improvement of training in Granada, of non-official education, of professional guidance and integration, of economic promotion, of enterprise supporting and employment promotion.

The main objectives of the I.M.F.E are:

• Concerning Vocational Training, to reach a higher level of the human resources in Granada; to contribute to improve productivity and competitiveness of the enterprises of our region and our country; to adapt the social and economic structures to the economic evolution; to promote equal opportunities and fight against discrimination of the disadvantaged groups of the society; to improve the working conditions and perspectives of the working population; to increase the exchange of information and training experiences; and to stimulate collaboration and co-operation in this area with other Institutions, enterprises and training centres.

• Regarding to the economic promotion, to promote the good use of the own resources, to carry out surveys and studies to establish concrete employment promoting actions; to launch and to integrate all the economic local agents of the area; administrations, public organisations and private sector, involving them in the local development and establishing meeting points where the different initiatives can meet; Feasibility studies of business projects and technical-administrative support to them; promotion and supporting of the social economy.

• Professional and business advice to citizens and to SMEs; information on aids for employment creation; administrative processing; creation of a data base of legislation; public contracting and job vacancies etc.

1.2 Local Partners

	INFOTEL, Información y Telecomunicaciones, S.A: It is a company with a wide experience at national and international level in development areas, supports, marketing, selling services and management of projects. The company is made up by professionals in computing and information.
	KAPLAN D+I: Its main activity is the design ad development of websites and multimedia products. They are distributors and consultant of a wide range of CAD software products.
	TELEFONICA ESPAÑA, Servicio PYME: It is the most important telecommunication operator in Spain. Its specialised SMEs service offers tailored information and communication solutions to SMEs.
	CÁMARA DE COMERCIO Y NAVEGACIÓN DE GRANADA: The Chamber of Commerce of Granada offers all the needed services to SMEs, specially the business training. These training consists in updating business manager in all the enterprising fields.

2. PROJECT OBJECTIVES

We walk towards a global village and in which all the institutions, at local, regional, national and european level are encouraging all the tele-communication policies in order reach a stronger co-operation among all the social and economic agents. European SMEs and specially those from Granada, cannot stay impassive facing this revolution, they have to transform their traditional working methods and to adapt them to New Information Technologies, including in their organisations IT systems and telematic services in order to increase their competitiveness and communication. Co-operation and exchanging of experiences and resource among SMEs is of great importance to establish a solid base on which SMEs can strengthen their development establishing information channels that make possible to optimise resources and aids.

Granada is included in a Region objective 1, therefore in a less favoured Region of The European Union. To this we have to add that the Metropolitan Area of Granada doesn´t count with a high level of industries. The business network in this area is very poor and the SMEs normally belong to the service sector and most of them are familiar enterprises.

SMEs have to face a real modernization challenge which in case of being successful, will mean a big step forward in terms of results, quality and way of making business.

By means of the SINTIGRA Project we want to make SMEs manager aware in their decision making regarding the use of New Information Technologies and make them able to adapt them to the needs of their own enterprises.

The general objectives of the SINTIGRA Project are:

• To make aware SMEs from Granada about Information Society.
• To support SMEs of Granada, helping them in the integration of New Information Technologies
• To promote growth, competitiveness, communication and information in the SMEs
• To disseminate the most important telematic services and the main Data Bases of business institutions.
• To support co-operation and exchanging of experiences and resources among economic agents.
• To establish a solid and permanent platform in with the development of information channels make possible optimisation of resources and aids.
• To identify new market opportunities.

3. PROPOSED SERVICES AND PROJECT CONTENTS

3.1 Organisation of an awareness seminar on the SINTIGRA project and on New Information Technologies for SMEs.

Before beginning with the integration of the New Technologies in the enterprises, we will carry out an information seminar on the SINTIGRA project. To this seminar, a large number of SMEs are invited, in order to identify the potential pilot companies. In this seminar we will distribute information on the project, and an application form for the enterprises interested in participating in the SINTIGRA Project.

3.2 Selection of 15 SMEs (that have participated in the seminar) in order to implement the Project in these SMEs.

The interested firms will express their interest in participating in the project, by means of an application form, which will contain different information on the enterprises. With these information we will select those 15 more suitable enterprises for the SINTIGRA project.

3.3 Organisation of 6 training seminars on integration of New Information Technologies

We will organise 6 different seminars for managers, and IT users of the selected enterprises. These seminars are target on giving an useful information on the different possibilities of IT. We want these seminars to be very demostrative, in order to show all these effective possibilities. The 6 seminars are following:

1. Seminar: Introduction and general view on New Information Technologies.

2. Seminar: Information Search

• Seminar: Services on the Internet: e-mail, distribution lists and news
• Seminar: Chat and Video-conferences
• Seminar: E-Business. (Challenge for the development of e-business, what is a virtual shop? Costs of the creation of a standart virtual shop, competitive advantages of e-business, EDI Electronic Data Interchange)
• Seminar: Teletraining and teleworking

3.4 Introduction of New Information Technologies into SMEs of Granada

With these service we want to provide SMEs of Granada all the necessary means and information as well as technical advice to integrate New Information Technologies. These includes:

• Connection to the Internet
• 2 e-mail addresses for each enterprise
• Domain on the internet to introduce the Websites
• Facilities and possibilities to celebrate Video-conferences ( These video-conferences would be carried out within the facilities of the IMFE and using the equipment of the IMFE)

In a first stage we will help all the enterprises to implement all these technologies and to solve all the technical problems. Once all the enterprises are connected to the internet, in second stage, we will keep this connection (by means of our own server) during the life time of the project.

3.5 Creation and maintenance of websites of the SMES on the internet server.

We will provide a short training on how create websites to the SMEs participating in the project. Then our IT technician will assist the different SMEs in their designing of the websites. We will show the SMEs how to insert the sites in the internet. In any case, we will provide to the participating SME all the knowledge and assistance to develop this task. For those enterprises who have stated their interest in E-Business and who have real possibilities to develop it, will have the possibility to install as well a virtual shop into the internet server.

3.6 Creation of an interdisciplinary enterprise consulting service

Once all the SMEs are connected to the Internet, and using it, we will create an interdisciplinary business consulting service, which offers a personalized advice services on different items such as:

• Information on distribution lists and news to the participating enterprises.
• Advice and technical assistance on IT issues
• Business information:

• labour consulting
• tax/legal consulting
• accounting consulting
• Aids and subventions for SMEs
• Partner search

• New market opportunities

3.7 Specialized training

During these last 7 months of the project we will offer more specific seminars on different items selected by the own enterprises. It will be interesting to provide for example training on creation and maintenance of Websites so that the enterprises can maintain and update their websites. This is as well the time to offer more detailed training on E-Business.

By means of the website of the project and by means of the queries made to the consulting service, we will detect the interest of the enterprises.

We will at least carry out three specialized seminars.

3.8 Study visit to an enterprise which has successfully introduced New Information Technologies.

With this service we want to show how an enterprise can make a best use of the Newest IT. In this visit will participate the Managers or Directors of the participating enterprises. We will search an enterprise within the national area (Spain).

4. EUROPEAN DIMENSION

Our project aims to be a pilot action to be carried out in 15 SMEs of Granada. These Enterprises commit themselves to participate in the exchanging of experiences, both, with other european enterprises and with the other organisation participating in the PROMISE programme.

If we are successful with this experience we will apply this method within other european projects and exchange our experience with the transnational Partners.

On the other hand we hope to create with the other participating organisation in the PROMISE programmes a collaboration network for IT programmes.

5. LINKAGES TO OTHER PROJECTS AND PROGRAMMES

The SINTIGRA Project finds mainly synergy with two other projects run by the IMFE:

• Euroemprender en Femenino: This project aims to help women enterpreneurs to create their own business. Many of the already created enterprises are very interested in access the SINTIGRA Project in order to integrate the Newest IT in their business.
• TECEL (Teletraining and Teleworking): This project, included in the ADAPT Community Initiative, wants to develop e-commerce with SMEs of Granada. Some of the SMEs participating in SINTIGRA could in a future be interested in deepen more in e-commerce.

These projects and all the other can be visited in our website: www.imfegranada.es

6. ANTICIPATED IMPACT

At the moment the SMES of the metropolitan area of Granada are suffering great changes in different scopes, which require the use of New Information Technologies to be competitive.

The SINTIGRA Project collaborates in showing the benefits not only of the use of New Information Technologies, but also of the need of flexibility and adaptation of the SMEs to keep themselves competitive.

At the same time, and as we stated before, the greatest number of enterprises in Granada, belong to the service sector. Just in the last years have begun to appear a reduced number of enterprises from the industrial sector, which needs a more specific computing equipment. In this kind of enterprises, the SINTIGRA project will be for sure a great help.

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